Jumat, 05 Oktober 2012

Free ICMI's Pocket Guide to Call Center Management Terms

ICMI's Pocket Guide to Call Center Management Terms
Author: Brad Cleveland
Edition:
Binding: Paperback
ISBN: 1932558004
Publisher: Call Center Press
Features:



ICMI's Pocket Guide to Call Center Management Terms: The Essential Reference for Contact Center, Help Desk and Customer Care Professionals


Search and download computer ebooks ICMI's Pocket Guide to Call Center Management Terms: The Essential Reference for Contact Center, Help Desk and Customer Care Professionals for free.
Contributors: Brad Cleveland - Author. Format: Paperback. Download ICMI's Pocket Guide to Call Center Management Terms computer ebooks


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ICMI's Pocket Guide to Call Center Management Teams: A Convenient, Portable Reference of Terms from ICMI's Call Center Management Dictionary: The Esse


Softcover book, 147 pages. Published by ICMI Press (International Customer Management (2004)

Contributors: Brad Cleveland - Author. Format: Paperback

New Paperback.

Item Details Author: Cleveland, Brad Publisher: Call Center Press Binding: Paperback Publish date: 2004-07-01 Edition: ISBN: 1932558004 Condition: Very Good Other notes: Book is lightly used with little or no noticeable damage. Unbeatable customer service, and we usually ship the same or next day. Over one million satisfied customers! (Item #GHT5222SCAD01312013H4714B|0) - Multi Channel Selling



ICMI's Pocket Guide to Call Center Management Terms Free





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