Free A Guide to Help Desk Concepts

Author: Donna Knapp
Edition: 2
Binding: Paperback
ISBN: 0619159464
Publisher: Cengage Learning
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A Guide to Help Desk Concepts, Second Edition

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A Guide to Help Desk Concepts, ISBN-13: 9781439040225, ISBN-10: 1439040222. Download A Guide to Help Desk Concepts computer ebooks

A Guide to Help Desk Concepts, 9780324785067

A Guide to Help Desk Concepts, ISBN-13: 9780324785067, ISBN-10: 0324785062

[ Ships Daily ] Condition: Good[ Underlining/Highlighting: NONE ] [ Writing: NONE ] A Guide to Help Desk Concepts By Donna Knapp ISBN: 0619159464 Edition:second Publisher: Course Technology Pub Date: 3/3/2003 Binding: Paperback Pages: 368

Bargain Hunter Find (Try) A Guide to Help Desk Concepts, Second Edition Knapp, Donna Product Details Title : A Guide to Help Desk Concepts, Second Edition Author : Knapp, Donna Binding : Publisher : Course Technology Publication Date : 2003-03-03 ISBN : 0619159464 Condition : New Text Condition. : Jacket Condition : LOcation : B3 Edition : Book ID : 222869 Ebay Item No. : 350700292909 Notes : New, unread book with light shelf wear. May have a remainder mark.GENERAL INFORMATION Book Conditions M

The second edition of Donna Knapp&s highly successful first edition introduces service concepts, skill sets, career paths, and operations of the help desk industry. The author's expertise provides strong real-world computer support examples and case studies. Author: Knapp, Donna ISBN-10: 0619159464

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