Free A Guide to Customer Service Skills for the Help Desk Professional

Author: Donna Knapp
Edition: 1
Binding: Paperback
ISBN: 0760072620
Publisher: Course Technology
Features:

A Guide to Customer Service Skills for the Help Desk Professional

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Product Category :Books ISBN :0619216417 Title :A Guide to Customer Service Skills for the Help Desk Professional, Second Edition EAN :9780619216412 Authors :Donna Knapp Binding :Paperback Publisher :Course Technology Publication Date :2004-11-12 Pages :400 Signed :False First Edition :False Dust Jacket :False List Price (MSRP) :83.95 Height :0.8700 inches Width :7.4000 inches Length :9.0600 inches Weight :1.4600 pounds Keywords :Programming Languages, General AAS, General, Technical Support, S. Download A Guide to Customer Service Skills for the Help Desk Professional computer ebooks

A Guide To Customer Service Skills For The Help Desk Professional, Se 0619216417

payment | shipping | returns A Guide to Customer Service Skills for the Help Desk Professional, Second Edition by Knapp, Donna Title: A Guide to Customer Service Skills for the Help Desk Professional, Second Edition Author: Knapp, Donna Edition: 2 ISBN: 0619216417 Condition: Used, very good Comments: Satisfaction Guaranteed. Shipped quickly. Binding: Paperback DustJacket: None Publisher: Course Technology Publication Date: 2004 Payment We accept PayPal for all eBay orders. Please see details un

This textbook is titled A Guide to Customer Service Skills for the Help Desk Professional by Knapp and is nearly indentical to the more current editions including ISBN 0538748532 or ISBN 9780538748537 the 3rd edition or 2010 edition or even more recent edition. This is the 2nd edition and it contains nearly the exact same content as the newest edition as many other students have observed. Choose priority shipping upon checkout for fastest shipping speeds. We ship fast! Use the SEARCH STORE box