Author: Ellen Reid Smith
Edition: 1st
Binding: Hardcover
ISBN: 0066620708
Publisher: HarperCollins Publishers
Features:
Edition: 1st
Binding: Hardcover
ISBN: 0066620708
Publisher: HarperCollins Publishers
Features:
e-Loyalty: How to Keep Customers Coming Back to Your Website
While the explosion of e-commerce has created tremendous opportunities for starting new businesses and growing existing ones, companies are learning that keeping customers on their website--when competitors are only a click away--is the key to success. Search and download computer ebooks e-Loyalty: How to Keep Customers Coming Back to Your Website for free.
goHastings Books Music Movies Video Games Electronics Trends Used Visit Our Store E Loyalty Ellen Reid Smith Format: Trade Cloth (Hardcover) Condition: Used Release Date: 11/30/2000 SKU: 278980924 EAN: 9780066620701 ISBN: 0066620708 goHastings website and Hastings Retail Store discounts, coupons and gift cards are not valid for use on eBay.Due to the nature of used and PV products; booklet inserts, digital content and manuals are not guaranteed in our used video games, used movies and CDs.Used. Download e-Loyalty computer ebooks
However, the rules of e-loyalty are very different than those for brick and mortar businesses, and learning them on your own can be painful, frustrating, and costly. Ellen Reid Smith has helped Hewlett-Packard, Hasbro, Budget Rent A Car, Datek.com, and many other industry leaders move from merely acquiring customers to retaining customers by creating the critical "site stickiness" needed to convert customers into evangelists and browsers into buyers. In e-Lovalty, she discusses both the art and
Ellen Reid Smith - E Loyalty (2000) - Used - Trade Cloth (hardcover)
goHastings Books Music Movies Video Games Electronics Trends Used Visit Our Store E Loyalty Ellen Reid Smith Format: Trade Cloth (Hardcover) Condition: Used Release Date: 11/30/2000 SKU: 278980924 EAN: 9780066620701 ISBN: 0066620708 goHastings website and Hastings Retail Store discounts, coupons and gift cards are not valid for use on eBay.Due to the nature of used and PV products; booklet inserts, digital content and manuals are not guaranteed in our used video games, used movies and CDs.Used
e-Loyalty: How to Keep Customers Coming Back to Your Website by Smith, Ellen Reid Item Details: Title: e-Loyalty: How to Keep Customers Coming Back to Your Website Author: Smith, Ellen Reid Edition: 1st ISBN: 0066620708 Condition: Used, very good Comments: Very good with slight wear. Comes with dust jacket if published with one - DJ may have some tears and rubbing. 100% Refund Guaranteed if unsatisified. Binding: Hardcover DustJacket: None Publisher: HarperCollins Publishers Publication Date: 2
One of America's leading loyalty experts presents her powerful strategies and implementation advice for keeping online customers coming back for more. Offers a step-by-step guide for developing an e-loyalty strategy, based on proven strategies.
Customer loyalty has always been grounded in human interaction. Years ago, you'd walk into your favorite store and the staff would know your name, they'd remember your favorite brands, and they'd smile, nod, and take pains to make sure you came back. Because you were treated well by a personable, friendly staff--and because you were physically constrained by time and distance to limit yourself to particular stores--you'd go back to the same stores again and again. The reach of the Web and advances in database technology have made this same level of personalized attention attainable by e-tailer
e-Loyalty Free
In e-Lovalty, she discusses both the art and
