Sabtu, 10 April 2010

Free CRM at the Speed of Light

CRM at the Speed of Light
Author: Paul Greenberg
Edition: 3
Binding: Hardcover
ISBN: 0072231734
Publisher: McGraw-Hill Osborne Media
Features:



CRM at the Speed of Light, 3e


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Updated to reflect the major changes in Customer Relationship Management (CRM) in the last few years, this third edition of CRM at the Speed of Light: Capturing and Keeping Customers in Real Time is a must-read for executives looking to leverage the latest technologies on the market to reach and retain customers. Learn CRM concepts, discover what tools are available and which ones are suitable for your business, and get practical, expert advice on avoiding common pitfalls.. Download CRM at the Speed of Light computer ebooks


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CRM at the Speed of Light, Fourth Edition: Social CRM 2.0 Strategies, Tools, and Techniques for Engaging Your Customers


CRM at the Speed of Light, Fourth Edition: Social CRM 2.0 Strategies, Tools, and Techniques for Engaging Your Customers: Paul Greenberg

author paul greenberg format hardback language english publication year 01 10 2009 subject management business economics industry subject 2 sales marketing crm at the speed of light fourth edition social crm 2 0 strategies tools an author biography paul greenberg is president of the 56 group llc and one of the world s leading authorities on crm author s paul greenberg content note ill country of publication united states date of publication 01 10 2009 edition statement 4 th revised edition forma

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Updated to reflect the major changes in Customer Relationship Management (CRM) in the last few years, this third edition of CRM at the Speed of Light: Capturing and Keeping Customers in Real Time is a



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