Free Achieving IT Service Quality

Author: Chris Oleson
Edition:
Binding: Paperback
ISBN: 0982314027
Publisher: Synergy Books
Features:

Achieving IT Service Quality: The Opposite of Luck

Many IT organizations suffer from poor system and service quality with costly consequences. Search and download computer ebooks Achieving IT Service Quality: The Opposite of Luck for free.
payment | shipping rates | returns Achieving IT Service Quality: The Opposite of Luck Product Category :Books ISBN :0982314027 Title :Achieving IT Service Quality: The Opposite of Luck EAN :9780982314029 Authors :Chris Oleson, Mike Hagan, Christophe DeMoss Binding :Paperback Publisher :Synergy Books Publication Date :2009-11-01 Pages :288 Signed :False First Edition :False Dust Jacket :False List Price (MSRP) :32.95 Height :0.6000 inches Width :7.2000 inches Length :8.9000 inches Weight :1.1500. Download Achieving IT Service Quality computer ebooks
Every day it seems there's a new media report of a system failure damaging a company's bottom line or reputation. Don't let your business be next.Achieving IT Service Quality demonstrates that achieving superior IT system results is the opposite of luck. Whether you currently employ a service quality framework such as ITIL or not, this book can help your organization:-stop relying on expensive Band-Aids to put IT systems back together during a crisis-integrate innovative practices in technology, process, and organizational design-learn a practical and realistic methodology to dramatically improve IT service quality-build a culture of prevention and improvement

Achieving It Service Quality: The Opposite Of Luck Ebook

Buy Achieving IT Service Quality: The Opposite of Luck by Chris Oleson, Mike Hagan and Christophe DeMoss and Read this Book on Kobo's Free Apps. Discover Kobo's Vast Collection of Ebooks Today - Over 3 Million Titles, Including 2 Million Free Ones!

Outlines the techniques and strategies for implementing and maintaining a successful information technology system for a business, focusing on avoiding the common pitfalls that reduce IT service quality.

author chris oleson author christophe demoss author mike hagan format trade paper isbn 10 0982314027 isbn 13 9780982314029 language english publication year 20090000 audience trade author mike hagan chris oleson christophe demoss author for title chris oleson christophe demoss mike hagan book copyright date 2009 book industry reviews author tour around wa various it conventions author website increasing globalization and outsourcing has lead to a rising demand for it related material content 4 r

Categories: Operations Management * General. Contributors: Chris Oleson - Author. Format: Paperback

Achieving IT Service Quality Free

Whether you currently employ a service quality framework such as ITIL or not, this book can help your organization:-stop relying on expensive Band-Aids to put IT systems back together during a crisis-integrate innovative practices in technology, process, and organizational design-learn a practical and realistic methodology to dramatically improve IT service quality-build a culture of prevention and improvement